An Air India (AI) air hostess, fell down while closing the door of a Delhi-bound plane AI 864 at Chhatrapati Shivaji International Airport (CSIA), Mumbai on Monday morning at around 6.10 am.
The accident occurred at Mumbai's worldwide airport as the crew were getting ready to welcome passengers aboard the New Delhi-bound flight.
A spokesperson for Nanavati Hospital, where the flight attendant was taken, was not immediately available for comment when contacted by AFP.
After the incident, Air India launched a probe into the mishap and issued a statement saying, "In an unfortunate incident today, one of our cabin crew Ms.Harsha Lobo, operating flight AI-864, BOM-DEL, fell down on tarmac from B777 aircraft door L5 while closing it".
Doctors attended to Ms Lobo at the Mumbai airport before sending her to the hospital.
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However, two hours into the flight, the flight was turned back to India in what the airline called "a precautionary measure".
It further added, "She also suffered from a sprain in the neck (cervical spine)".
According to officials in Nanavati Super speciality hospital, the air hostess is undergoing a series of tests. "She is being treated under Dr. Prakash M Doshi, Director of Orthopedics and Traumatology and is now under observation".
Air India says it has reported the crash to the aviation regulator and is "cooperating with the investigation".
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