Here's How to Get Your iPhone X Screen Fixed by Apple

Getty  Carl Court

Getty Carl Court

There is no indication as to how many units are faulty, but Apple states that the screen "does not respond or responds intermittently to touch", or that the display reacts "even though it was not touched".

In the case of the iPhone X problems, these are related to a component tied to the display.

The new Apple iPhone X display module replacement program details two potential issues with the phone's display: it may either respond to touches that never happened or fail to respond to touches that did happen. The iPhone X went on sale last November and was discontinued when the iPhone XS and iPhone XR models were introduced in September. The servicing is done through Apple or an Apple Authorized Service Provider.

Reuters reports that Apple acknowledged discovering some MacBook and iPhone X problems on Friday. If your iPhone X is affected by this, contact an Apple Authorized Service Provider, make an appointment at an Apple Retail Store, or contact Apple Support to setup mail-in service via the Apple Repair Center.

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For the 13-inch MacBook Pro computers, it said an issue may result in data loss and failure of the storage drive.

In June, Apple said it would offer free replacements for the keyboards in some MacBook and MacBook Pro models.

Apple will update the firmware on the SSD, and all data on the drive will be wiped out - so be certain that you have a recent backup completed before you go through with the fix process. They'll need their device's serial number, which can be entered to see whether free servicing is an option.

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